Opticians/Using Markus in your practice

    Markus for opticians

    Markus knows your optician paperwork, the standardised optical quote, the adaptation report to the ophthalmologist, the equipment advice sheet, and writes them in your own style, while you're on the shop floor. A copilot that speaks optics, not a generic scribe.

    Opticians in their practice
    HDS · France
    Opticians
    Generated documents

    The paperwork Markus writes for you.

    From your dictation, in your own style. The standardised quote, the adaptation report to the ophthalmologist, the equipment advice sheet, reviewed in a minute, validated.

    An example of a document generated by Markus, in your own style.

    Optical quote
    Standardised quote, optical equipment
    Customer
    Mrs R., 54
    Prescription
    Dr Garnier · 2023
    Quote validity
    30 days
    Class A offer · full coverage
    • Class A frame (identified manufacturer reference), fully covered.
    • Class A progressive lenses, hard and anti-reflective coating.
    • Out-of-pocket: €0. Reimbursement base applied.
    Class B offer · free pricing
    • Class B frame chosen with the customer.
    • Index 1.6 progressive lenses, anti-reflective and blue-light filter.
    • Estimated coverage: statutory health insurance + complementary cover.
    Required mentions

    Optician's identity, quote number and date, delivery time, payment terms. Reference to the ophthalmologist's prescription included.

    In the practice

    How an appointment with Markus unfolds.

    Markus fits into your appointment without changing your shop-floor habits.

    1

    You run the refraction and measurements

    Refraction, measurements, fitting: you work as usual, eyes on the wearer. You dictate the correction, pupillary distance and heights out loud, Markus listens and structures.

    2

    Markus writes in your style

    Standardised quote, adaptation report to the physician, advice sheet: the document comes out in your own format, with the required mentions and full-coverage framing, not a generic text.

    3

    You review, you validate

    A glance, an occasional correction, Markus learns from each one. The advice and the adaptation stay yours. A minute, not after closing time.

    4

    It's sent and filed

    Adaptation report ready for the ophthalmologist, advice sheet to the wearer's file, follow-ups scheduled. Before the customer has left the shop.

    What it handles

    What Markus handles on the shop floor.

    Six optician tasks taken off your plate, starting with the two generic medical scribes can't handle: the adaptation letter to the ophthalmologist and the standardised quote.

    The adaptation letter to the ophthalmologist, written for you

    When you adapt a correction at renewal, you must inform the prescribing physician. Markus drafts the adaptation report (refraction result, change from the prescription, the "not a medical examination" wording) in a collegial tone. You review, you validate.

    "Markus, draft the report to Dr Garnier: I adapted Mrs Roux's correction to OD -2.25 OG -2.00, prescription from 2023."

    The standardised quote prepared, class A and class B

    The most repeated paperwork of the day. Markus prepares the content of the standardised quote: full-coverage offer (class A) and class B offer, required mentions, prescription reference, lens and frame detail. Ready to present and explain to the customer.

    "Markus, prepare the standardised quote for this equipment: a class A full-coverage offer and a class B offer with anti-reflective progressive lenses."

    The refraction and measurements, dictated hands-free

    You're at the instrument or taking measurements. You dictate the correction, pupillary distance, fitting heights; Markus listens, structures and fills the file. No more re-typing in the evening.

    "Markus, take the refraction: OD -2.25, OG -2.00 add 1.50, PD 62, heights 18 and 18, progressive lenses considered."

    The equipment advice sheet, written for you

    Markus shapes the recommendation, frame, lenses, treatments, contact lenses, and records it clearly for the wearer's file and for fitting. The complex advice written clearly, first time.

    "Markus, write the advice sheet: class B frame, index 1.6 progressive lenses, anti-reflective and blue-light filter, reason screen discomfort."

    Follow-ups and customer care, never forgotten

    Pending quotes, glasses ready, contact lenses to renew, after-sales to follow up: Markus reminds you at the right moment, for the right customer. No more quotes left to gather dust.

    "Markus, let me know when Mrs Roux's lenses arrive and remind me to follow up on Mr Petit's quote within 8 days."

    The wearer, picked up where you left them

    Wearer back a year later? Markus remembers their last equipment, their corrections, their preferences and their complaints. You resume the advice without re-reading everything.

    "Markus, remind me of Mrs Roux's last equipment and what she said about her near-vision discomfort."
    A team of practitioners
    Behind Markus

    Co-created with practitioners.

    Markus is co-developed with practitioners, shaped by how they actually work and the feedback they share. Every feature is tested in a real practice before it ships.

    Security & compliance

    Your patient data, and how it's protected.

    Four concrete commitments on how your health data is handled.

    What matters most

    No AI training on your data

    Your transcriptions and reports are never used to train a model. Not by us, not by anyone. It's written down. It's contractual.

    Hosting

    HDS certified · France

    Certified Health Data Host. Servers in France. Your data never crosses a border.

    Encryption

    End to end

    AES-256 encryption at rest and TLS 1.3 in transit. No one but you accesses your data.

    GDPR

    Full compliance

    Portability, deletion, consent: everything is framed, documented, auditable. A DPA is available on request.

    FAQ

    Frequently asked questions

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